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Refund Policy

Last updated: July 23, 2026 · Effective immediately

1.7-Day Money-Back Guarantee

IPTV From Canada offers a 7-day money-back guarantee from the date your subscription is activated. If you are not satisfied with the service for any reason within the first 7 days, you may request a full refund of your subscription fee — no questions asked.

This guarantee applies to all new subscriptions purchased directly through iptvfromcanada.store.

2.How to Request a Refund

To request a refund, contact us within 7 days of your activation date via:

  • Email: support@iptvfromcanada.store
  • WhatsApp: +1 (672) 896-2707

Please include your order number, the email used for the order, and a brief reason for the refund request (optional — but helps us improve). We will process valid refund requests within 5–10 business days back to your original payment method.

3.Exclusions

The 7-day money-back guarantee does not apply to:

  • Requests made more than 7 calendar days after activation
  • Accounts terminated for breach of our Terms & Conditions (e.g., credential sharing, resale, abuse)
  • Renewals or repeat purchases where a prior refund was already granted
  • Cryptocurrency payments (refundable only to the original wallet in the equivalent crypto amount at time of refund; exchange-rate variance is not compensated)

4.Your Statutory Rights

Nothing in this Refund Policy limits your statutory rights under Canadian consumer protection laws, including the Consumer Protection Act, 2002 (Ontario) and equivalent provincial legislation. If you paid by credit card, you may also have chargeback rights through your card issuer.

5.Cancellation vs. Refund

You may cancel your subscription at any time — cancellation stops future renewals but does not automatically trigger a refund. Refunds are only issued under the 7-day money-back guarantee described in Section 1, or as required by law.

6.Disputes

If you are unhappy with the outcome of a refund request, please first contact our team so we can attempt to resolve the matter directly. Unresolved disputes are governed by the laws of the Province of Ontario and may be brought before the courts of Ontario or, where applicable, a small claims tribunal.

7.Contact

Questions about refunds?

  • Email: support@iptvfromcanada.store
  • WhatsApp: +1 (672) 896-2707
  • Website: iptvfromcanada.store
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